Please understand that every person has their own unique heat tolerance. We know that some customers expect all of our hot sauces to be face-melting and hallucination inducing, however that is not what we are all about. All of our sauces have their own unique heat level and we have had them all scoville tested and have also assigned them a rating out of 10 which can both be viewed on the product pages. If you have a legitimate issue with the heat level of one of our sauces, feel free to reach out to us. We understand that not every product will be a perfect fit for every customer, however after many years on the market we believe we have a solid product line.