Payments & Shipping

Payment or Shipping concerns please contact sales@peppernorth.com

Shipping for hot sauces and condiments within Canada is a flat rate of $10.00 on any size order.

If you would like to place your order by phone, you can call us at (905)441-8978 Mon. - Fri. between the hours of 9:00am and 4:00pm. Phone orders must be paid with either a Visa or Mastercard.

Most orders ship within 3 business days.

Please be aware that during peak times (June-Sept, Nov-Dec) it may take an extra day or two for your order to ship.

We accept all major Credit Cards and PayPal.

Shipping generally takes 2-5 business days within Ontario, and 5-10 business days to the rest of Canada. 

In the unlikely event that any items arrive damaged, please contact us within 5 business days so that we can replace your products.

All orders once processed are final. No refunds will be given for orders that have been shipped. We may issue replacement orders for any mishaps due to extreme circumstances.